![]() If emailed emotions come cheap, then in cases where the benefits of seeming authentic would outweigh the benefits of seeming smart, wouldn't the occasional typo make you come across as being even more sincere? Condolences, for example, or enthusiastic congratulations. Make a List of All Possible Problems Before you fix the matter, the first step is to list all the possible issues with your unsuccessful email campaign. "I haven't tested a situation yet where there are clear benefits to using typos over the intelligence loss," he says, but theoretically the idea makes sense. ![]() It's possible, though, that there may be a time and a place for a strategic typo or two. unless you're some robot bastard who's trying to steal my job, in which case you should install a spell check program to make yourself competitive. Own it and realize you're human like the rest of us. "Typos suggested to email readers that sender's decisions and actions were being driven by emotion rather than deliberate cognition," Brodsky wrote in last year's "Academy of Management Annual Meeting Proceedings." Fuck no You've sent the error in already, and any reasonable job will expect you to make errors from time to time. While people saw the senders as having stronger feelings, they also saw them as less intelligent. I can fully understand your frustration when Jason delivered the wrong meal in a damaged package and refused to give your money back. ![]() What it really boils down to is whether the hiring manager is likely to notice the typo, and whether they'll care if they do. The text of one of the "angry" emails from Brodsky's research.īut before you start amplifying all your emotions - emmotions? - consider that unmediated authenticity comes at a cost. Apology letter to a customer Dear Customer name, Please accept my sincerest apologies for the negative experience you had with our courier, Jason. Ask all your favorite career experts that question and some would tell you to send a new resume, while others would tell you not to worry about it. ![]() Account icon An icon in the shape of a person's head and shoulders. ![]()
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